All sales are final.
Our return policy lasts 30 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you do not select the correct phone model for your case we will not offer a refund. We will do exchange of the case if you return the case with a return postage for the new correct case.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To complete your return, we require your order number or proof of purchase.
If you qualify for a return, your product should mail your product to:
Belts, Buckle and Wallets
149 Bay Club Parkway,
North East MD 21901,
United States
If you qualify for an exchange, Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
EXCHANGE PRODUCTS CAN TAKE 2-3 WEEKS (UP TO 21 DAYS) FOR FINAL PRODUCT DELIVERY
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@geniunerawhideleather.com. and send your item to:
Belts, Buckles and Wallets
149 Bay Club Parkway
North East MD 21901
United States.
Shipping
We source our products globally to get the best quality products and deals.
Please Select Your Correct Model Phone from the drop down menu.
SOME OF OUR PRODUCTS CAN TAKE 2-3 WEEKS (UP TO 21 DAYS) FOR FINAL PRODUCT DELIVERY
Please be patient as we get you your product.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@geniunerawhideleather.com
